Frequently Asked Que stions

Why should I use 1st Home Mortgage?

Using the 1st Home Mortgage site, you can:

• Find the most competitive rates. Using the internet we are able to offer you an enormous selection, while effectively reducing the costs to generate and close mortgage loans. That means lower rates for you.
• Select from thousands of mortgage programs and rates, offered by hundreds of wholesale lenders. We have one of the largest selections of loan programs in the market, so that you're guaranteed to find an option that fits your needs.
• Get full-service treatment. Got questions, need creative solutions? Call one of our experienced Loan Officers. Need to close quickly, have an unusual scenario? Let us help! Call us at -.

How unbiased is 1st Home Mortgage?

Our goal is to find you a product that matches your needs, through a broad selection of products. We receive no special financial incentives for promoting specific loan programs. Instead we continually work to bring you the largest selection of products so that you can find what you need.

What’s the easiest way to apply?

You can apply online by filling out our online application, or apply by phone with one of our Loan Officers. You can reach us at -. If you prefer, we’ll also be happy to fax or express mail you our application package for your review.

Who do I contact for status once my loan is in process?

Once we have received your completed application and supporting documentation, you will be assigned to a single loan underwriter. Your underwriter will be responsible for collecting any remaining documentation, preparing your application for approval, and clearing your file for closing. If you have questions prior to submitting your documents, please call us at - and speak to a loan officer.

What should I expect once I’ve applied?

Once we have received your application, signed disclosures, and supporting documentation, you will be notified that your loan is in process. Within 2 days of our receipt of your application, we will send you a package of documents in duplicate that will provide you with information about the loan you have applied for. At this point, you may also receive a list of documents required for your application to be complete. Please acknowledge your receipt of these documents by signing and returning our copy to us.

How secure is the information I am supplying to you?

To protect your information from any possible misappropriation, our website secures your data with the Secure Sockets Layer (SSL) system, the latest in encryption technology. SSL creates a secure connection between you and 1st Home Mortgage so the data you transmit cannot be seen by anyone else.

If you have any concerns or questions about privacy, security or applying online, please call us at -. We would be happy to take your application over the phone, via mail or fax.

Do you share my information with other companies?

The mortgage process involves communicating personal financial data. We respect the trust you are giving us and do not use your information for any purpose other than to underwrite and approve your loan. We do not share, rent or sell any of your information.

Can I lock-in my rate over the phone?

Yes. We are a full service company. Any one of our Loan Officers would be happy to guide you through the lock-in over the phone. You don’t even have to use the internet to work with us. Just call -.

How long will it take for my loan to be approved?

We can approve your loan within 1 business day of our receipt, if your loan qualifies to be approved through one of our Automated Underwriting Systems. In any case, if we have obtained sufficient up front information from you to make a decision, your loan will be approved within 5 business days of our receipt.

Is 1st Home Mortgage a mortgage bank?

1st Home Mortgage is a licensed mortgage bank in 49 states and the District of Columbia. 1st Home Mortgage has the authority to lock-in, decision and fund the loan program you have selected, directly.